Privacy and Disclaimer

A. Statement regarding warranty

Shreeji Auto Parts and Supplies Inc., operating as MSM Truck and Trailer Parts (“MSM”), disclaims all warranties, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. MSM neither assumes nor authorizes any other person to assume for it any liability in connection with the item(s) sold or work performed in relation to this transaction. In no event shall MSM be liable for any incidental or consequential damages or any commercial loss arising out of this transaction. Warranties, whether express or implied, provided by the manufacturers of items sold by MSM may apply. *

B. Note on returns

EXCHANGE & RETURN

  • General Policy: All new returns must be in their original condition, with intact packaging, and suitable for resale, returned on the same day of purchase. Exchanges or refunds processed from the next day up to the 14th day after purchase will be subject to a 5% restocking fee and a 5% handling fee.
  • Core Return Policy: All cores must be returned within 15 days in their original packaging. No aftermarket cores will be accepted. All cores must meet the manufacturer’s core return policy. If a core is rejected by the manufacturer, the core refund will be void.
  • Non-Returnable Products: Returns are not accepted for electrical, electronic, or emission components, or for special order items.
  • Warranty Return Policy: All warranty returns must be returned within 15 days of the part’s failure in order to process the warranty. *
  • Defective Item Policy: Defective products will be replaced upon approval from the manufacturer or supplier. Please be advised that no refunds or credits will be issued for such items.

PAYMENT TERMS

  • Parts & Service: Payment is due upon receipt of goods or services unless otherwise authorized. For approved credit purchases, payment is due on the 25th of the month following the calendar month in which the goods were purchased.
  • Trailers & Equipment: Payment is due immediately upon delivery.
  • Late Payment Charges: A 2% interest fee per month will be applied to all overdue accounts.

DISCLAIMER

  • Order Accuracy Disclaimer: Parts are supplied based on the information you provide. MSM does not accept responsibility for orders for incorrect or modified orders.

PRIVACY POLICY

  • MSM is committed to protecting your privacy. We collect, use and disclose personal information only in accordance with the MSM Privacy Code and MSM’s Commitment to Privacy Statement. **

    *For further details refer to warranty guidelines provided on our website
    ** For further information, refer to our privacy policy on our website

C. Note on Quotation (or sale)

Validity of quotation

All prices quoted are valid for 30 days from the date stated on the quotation. The availability of parts is not guaranteed and is subject to change without notice